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The Emma A - Z, all you need to know

Purchasing Emma Mattress


  • What payment methods do you offer?

    • Credit card: You can pay securely on our website with all major credit cards (Visa or MasterCard). Your credit card data is encrypted via a safe SSL-method.

  • Can I order by phone?

    No, but we have designed the Emma website to be as convenient as possible so to ensure all our customers could go through the purchasing process with ease.

  • Can I buy at the store?

    So far we only sales our products on our Emma official website.


  • Where/how can I use my Discount/coupon code?

    You can use your coupon in the last step of the order process. Just enter the code in the field below the total price. Click on 'apply coupon' and the revised total will be shown.

  • What if my discount doesn't work?

    If you experience an error when inputing your discount code, please contact our customer service team. We will get back to you shortly and help resolve your problem.

How do I sign up?

You can unsubscribe at any time by clicking the 'Newsletter Subscriptions' tab when logged in to your customer account. If you do not have an account with us, you can unsubscribe by clicking the 'unsubscribe' link at the bottom of the newsletter.

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